Role and Permission Matrix

Use this quick matrix whenever you are unsure who should perform an action. It helps avoid approval bottlenecks and data ownership confusion.

Who should do what

1. Administrator: configures company settings, working profiles, integrations, overtime rules, and terminal setup.
2. Manager: reviews requests, resolves data inconsistencies, and monitors reports and team quality.
3. Employee: records daily work in Working Timer, submits requests, and keeps mandatory fields complete.
4. Payroll/Finance (if assigned): validates exports, month-end data consistency, and handoff readiness.

Escalate to administrator when

1. Working Timer connection fails or account email mapping is inconsistent across systems.
2. A manager cannot access required approval/reporting areas due to role or permission mismatch.
3. Multiple employees show report shifts after global time rule changes.